Quality Management System
Olive Technology adheres to stringent international industry standards for processes in all aspects of operations from development to documentation through to testing and information security. As an ISO (International Organization for Standardization) certified organization, Olive achieved it's initial certifications in June 2006 through the Norwegian based classification foundation, DNV (Det Norske Veritas). As a leader in risk-management and quality assurance, DNV provides Olive with accountability and the latest in process innovation through mandatory biannual audits conducted by DNV's Information Security and Quality Management professionals.
ISO Standards
Olive holds two ISO certifications from DNV and is currently developing the competencies to achieve CMMI (Capability Maturity Model Integration) qualifications.
- ISO 9001:2008 (Quality Management Systems — Requirements)
- ISO/IEC 27001:2005 (Information Technology -- Security Techniques -- Information Security Management Systems -- Requirements)
Quality Policy
Olive provides innovative IT solutions and IT enabled services within budget and on time through the adoption of well defined processes by highly skilled people committed to continual improvement.
Orient towards customer satisfaction
Leverage processes
Implement new technologies
Value added support services
Employee skill up gradation
All the processes adhere to the policies laid down in ISO/ISMS Manuals/Procedures with respect to the documentation and record maintenance. Some of the Key Process Areas (KPAs) for internal operations and project development activities are as follows:
- HR & Training Process
- Project Management (Development / Maintenance / IT / ITES)
- Requirement Management Process
- Software Development Process
- Software Testing Process
- Software Maintenance Process
- Review Process
- Risk Management
- Configuration Management
- Process Management
- IT Support Management
- Software Quality Assurance (SQA)
