OliveMethod Introduction: OliveMethod is a proprietary, unique, time-tested approach to outsourced projects and services. This process addresses the primary concerns of the customer when considering a remotely sourced project or service. These concerns include budget, timeframe, quality and control. At the same time, it takes potential obstacles such as cultural differences, geographical distance, language barriers and time-zones and turns them into advantages for both the customer and for Olive.
A proprietry service delivery methodology to overcome any obstacles for remotely sourced projects or services.
- Specifications: We seek to completely understand the needs of the customer before doing any design or development work. Even if it means turning down a project due to a lack of clear specifications or expectations.
- Communication: Our web-based change management system called Olive Tracker lets us to maintain clear and continuous communication with the customer from beginning to end.
- Documentation and Support: We seek to set the highest standards for excellence in the documentation and support of our products.
95%
Positive feedback gathered from clients at the end of every project milestone
98%
Client acceptance of maintenance projects
99%
Total server up time
Olive TrackerTM
Aproprietry web-based system designed for project collaboration and management between Olive and its customers.
- Collates routing, reporting and correction between offshore and in-house teams.
- Geographically dispersed teams are on the same page
- Maintains transparency during the project life cycle
- Enables low-level project management
95%
Positive feedback gathered from clients at the end of every project milestone in 2009
Olive Tracker
Aproprietry web-based system designed for project collaboration and management between Olive and its customers.
- Collates routing, reporting and correction between offshore and in-house teams.
- Geographically dispersed teams are on the same page
- Maintains transparency during the project life cycle
- Enables low-level project management
98%
Client acceptance of maintenance projects in 2009
99%
Total server up time in 2009
